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Click. daily update: travellers not fully comfortable using chatbots

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by Nicola Donovan, Click. Travel Writer, Booking.com

Topic: News

Click. Takeaway

  • Affluent Chinese travellers prefer travel apps to traditional agencies
  • APAC shoppers are using messaging platforms as transactional eCommerce engines
  • A survey by Phocuswright discovered that less than half of travellers are comfortable using chatbots
  • First Hotels has joined forces with global hotel management company Belvar
  • Conde Nast Traveler surveyed 429,000 readers to discover their favourite hotels from 2018

1. The travel apps Chinese travellers are using

https://jingdaily.com/high-end-travel-apps/

2. APAC leads the way in mobile and messaging for hotels

https://www.tnooz.com/article/mobile-and-messaging-for-hotels-apac-leads-the-way/

3. Less than 50% of travellers are comfortable using chatbots

https://www.asianhospitality.com/survey-travelers-not-yet-comfortable-with-chatbots/

4. The launch of a new European hotel giant

https://www.hospitalitynet.org/news/4090275.html

5. Conde Nast Traveler reveals their reader’s favourite hotels from 2018

https://www.cntraveler.com/the-bests/readers-choice-awards

Don’t forget you can access weekly travel insights and expertise with Click. Bytes

Nicola Donovan is a travel writer for Click.

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