Each day, we curate a bite-sized round-up of the best industry news from across the world. We search the web for the latest hospitality updates and travel trends, so you don’t have to. Get comfortable with a coffee and tuck in to our daily must-reads
1. Malaysia targets 30 million tourists by 2020
Malaysia’s Ministry for Tourism and Culture is targeting 30 million tourists arrivals by 2020, with its Visit Malaysia campaign in the works. The country had a total of 25.8 million international tourist arrivals in 2018, and the number of employees involved in Malaysia’s tourism sector rose from 1.5 million in 2015 to 3.4 million in 2017.
2. Oyo launches home rental model in Japan
Oyo Hotels & Homes and Yahoo Japan have teamed up to venture into Japan’s housing rental market – forming Oyo Technology & Hospitality Company. The joint venture will see Oyo bringing its housing rental product, Oyo Living (to be rebranded as Oyo Life) to the country. Operations are expected to kick off in March this year.
3. Automated technology increases traveller satisfaction
According to the SITA 2019 Passenger IT Insights, airline passengers are now using automated technology for passport checks at double the rate recorded in 2017, resulting in increased traveller satisfaction. Last year, 44% of passengers used automated passport control – a jump from 21% in 2017. Additionally, the report found that passengers were 3.85% more satisfied when they used self-scanning gates to verify their ID, compared to those using agent-assisted controls.
4. Hyatt and Homeinns announce joint venture
Hyatt and BTG Hotels have announced that affiliates of Hyatt and Homeinns Hotel Group have entered a strategic joint venture to create a new hospitality brand. To be named at a later date, the new brand will target young travellers in the upper-midscale segment in China and be built specifically to meet Chinese travellers’ preferences and growing expectations for a seamless travel experience.
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Nicola Donovan is a travel writer for Click.More by Nicola Donovan
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